Terms and Conditions for Horizon Auto Works

Welcome to Horizon Auto Works. These Terms and Conditions govern your use of our online platform and the automotive detailing services we provide. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Definitions

• "Our Site," "the Platform," "this Service" refers to the Horizon Auto Works website.
• "We," "Us," "Our," "Horizon Auto Works" refers to Horizon Auto Works, an automotive detailing specialist.
• "You," "Your," "Client," "Customer" refers to the individual or entity accessing or using our services.
• "Services" refers to the automotive detailing services offered by Horizon Auto Works, including full exterior detailing, interior cleaning and sanitisation, paint correction, ceramic coating application, headlight restoration, waxing and polishing, scratch removal, odour elimination, and leather conditioning.

2. Acceptance of Terms

By using our site or booking our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our site or services.

3. Service Bookings and Appointments

• All service bookings are subject to availability.
• Prices for services are subject to change without prior notice, although confirmed bookings will honour the price agreed upon at the time of booking.
• Clients are responsible for providing accurate and complete vehicle information to ensure the correct service is booked.
• Cancellations or rescheduling of appointments must be made within a reasonable timeframe (typically 24-48 hours) to avoid potential cancellation fees. Specific policies will be communicated at the time of booking.

4. Vehicle Condition and Preparation

• While we strive for excellence, the final outcome of certain services (e.g., paint correction, scratch removal) may be limited by the original condition of the vehicle's surfaces.
• Clients are advised to remove all personal belongings and valuables from their vehicle prior to the service. Horizon Auto Works is not responsible for lost or damaged personal items left within the vehicle.
• Any pre-existing damage to the vehicle should be disclosed to our team prior to the service commencement.

5. Payment Terms

• Payment for services is due upon completion, unless otherwise agreed upon in writing.
• We accept various payment methods, which will be communicated at the time of booking or on our site.
• In the event of non-payment, Horizon Auto Works reserves the right to withhold the vehicle until full payment is received.

6. Limitation of Liability

• Horizon Auto Works will exercise reasonable care and skill in providing its services. However, we are not liable for any pre-existing damage to your vehicle, or for any damage that occurs as a direct result of improper maintenance or inherent defects of the vehicle's components.
• Our liability for any direct loss or damage arising from our services is limited to the cost of the service provided.
• We are not liable for any indirect, incidental, special, or consequential damages, including loss of profits or business interruption, arising from the use or inability to use our services.

7. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Horizon Auto Works or its content suppliers and is protected by international copyright laws. Unauthorised use is prohibited.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Amendments to Terms

Horizon Auto Works reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new Terms and Conditions on our site. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Horizon Auto Works

75 Ubi Avenue 4,

Unit 02-18,

Singapore, Singapore,

408876, Singapore